Privacy Policy

Privacy Policy

quanp Privacy Policy

Ricoh Company, Ltd. and its affiliates (collectively, “RCL”) has created this privacy statement (“Privacy Policy”) to explain and summarize how we collect, use and protect, or in some cases do not protect, Your personal information as You interact with us online through the U.S. quanp website (the “Website”) or through Software (as defined in the quanp Terms of Service) made available to You through the Website. RCL reserves the right to change this Privacy Policy at any time by posting a new privacy statement at this location. You are responsible for periodically checking the Privacy Policy for changes. Your use of the Website and the Software is governed at all times by the quanp Terms of Service.

1. INFORMATION WE COLLECT AND MAY USE
RCL collects and uses information You provide to us or that we learn from Your use of this Website or the Software. RCL may share Your personal information with third parties for their direct marketing purposes. We may share Your personal information where it is necessary for us to complete a transaction or do something that You have asked us to do. RCL may use and/or share Your information with third parties for call centers and support services.
RCL collects and uses Your personal information in several ways:
  • User Accounts.
    In order to access and use certain areas of the Website or Software, or certain Services, You will be required to create a user account and provide certain personal information such as Your email address, Your zip code, Your birth date, Your nickname, Your user ID, and Your password. In order to access and use certain areas of the Website or Software, or certain Services (as defined in the quanp Terms of Service) that are restricted to paying users, You are required to provide additional information such as Your name, Your telephone number, Your address, Your gender, Your credit card information, and other personal information. We may use the information You provide to notify You periodically about important changes to the Website or Software (such as a change to this Privacy Policy or notice of a security breach), new RCL products and services, and special offers and contests that may be of interest to You, or to send you newsletters, promotional materials, and other communications and materials relating to RCL, its affiliates, the Website, the Software or the Services. We also may use Your personal information so that we can respond to questions from You regarding any account You created. Regardless of any other provision of this Privacy Policy, we may permanently store any personal information provided by You via such registration process.
    Where You provide optional information, such as information about Your interests and hobbies, RCL generally uses this information on an aggregate basis to enable us to better understand our users, develop new products, and improve our products and services. Where practical, RCL limits the access of our business partners and service providers who assist with technical support and customer service through the use of confidentiality provisions and agreements that are intended to enforce this Privacy Policy.
  • Website and Software Usage.
    RCL, or RCL business partners or authorized service providers, may observe Your activities, preferences, and transactional data (such as Your IP address and browser type) relating to Your use of this Website or the Software. While we may collect or log this information, we generally do not identify You or match this information with Your other personal information. We may use this collected or logged information to diagnose website technical problems, to facilitate Your use of the site, or to track aggregate traffic patterns throughout the Website and the Software.
  • Online Transactions.
    If we offer You the opportunity to purchase products online or to participate in a contest or other promotion, and You choose to purchase such products, including purchase of subscription services, or to participate in the contest or other promotion, You may be asked to share personal information in addition to the information provided to create a user account in order to complete a transaction. In addition, You may be asked for information needed to complete Your order, contact You to confirm the order, and provide related customer service. This information is used, for example, to effect Your transactions, to create and share aggregate reports about these transactions, to contact you regarding the contest or promotion, and to perform credit fraud screening services for transactions between You and RCL and/or our business partners and authorized service providers.
  • Cookies and Web Beacons.
    A cookie is a piece of data stored on Your computer tied to Your information. We use both session ID cookies and persistent cookies. For the session ID cookie, once You close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on Your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use cookies to store information about Your user account. By setting a cookie on the Website, You would not have to log in a password more than once, thereby saving time while on the Website. If You reject the cookie, You may still use the Website. The only drawback to this is that You may be limited in some areas of the Website. Persistent cookies enable us to track and target the interests of our users to enhance the experience on the Website. Some of our business partners use cookies on the Website (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising. We also use “web beacons” (also known as “1x1 gifs”) to monitor your activities around the Website.
  • Recruitment and Job Applications.
    You may provide us with personal information, such as that contained on a resume or a curriculum vitae, in connection with a job application or inquiry. We may use this information throughout the Ricoh affiliated companies (worldwide) for the purpose of employment consideration or Your inquiry. We may keep Your information on file for a reasonable period of time for future consideration.
  • Public and Shared Areas.
    Any information and other Content (as defined in the quanp Terms of Service) disclosed in public areas of the Website or available to you through the Software will become public information. We cannot control the use of information and other Content disclosed in public forums, such as bulletin boards, news groups, communication facilities and chat rooms, nor can we control information and other Content disclosed through shared sites or pages. You should exercise caution when disclosing information and other Content in public or shared areas and should refrain from disclosing Your personal information in such areas. Please remember that any information or other Content that is disclosed in these areas, including Your name, becomes available to others and You should exercise caution when deciding to disclose Your personal information.
    RCL WILL TREAT ANY MESSAGE BOARD POSTINGS, FEEDBACK, EMAILS OR SUGGESTIONS YOU PROVIDE TO US AS NON-CONFIDENTIAL AND NON-PROPRIETARY. IF YOU CHOOSE TO USE YOUR REAL NAME, YOUR NAME WILL BE AVAILABLE TO AND VIEWABLE BY ANYONE USING THE WORLD WIDE WEB AND/OR USING A SEARCH ENGINE.
2. ADDITIONAL USES OF COLLECTED INFORMATION
  • Certain Third Party Transactions.
    RCL may work with its business partners and authorized service providers to provide technical and customer support, credit card processing, product fulfillment or other services. Where practical, RCL shall require these parties to safeguard personal information You provide to us. To the extent it is necessary for these parties to complete their contractual obligations to RCL, these third parties may collect, have access to or process Your personal information. RCL endeavors to limit their use of Your personal information to the purpose for which it was shared. RCL may sometimes permit our business partners and authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, and related site information. In some instances, our business partners or service providers may be the only party who stores certain of Your personal information.
  • RCL Affiliates.
    RCL operates globally and has business units and affiliates in many countries around the world. RCL may work with its affiliates to provide the Content and Services on this Website or available through the Software, including computer storage services, technical and customer support, credit card processing, product fulfillment or other services. These business units and affiliates may collect, have access to, use or process Your personal information in the same manner as RCL.
  • Mergers, Acquisitions and Bankruptcy.
    If RCL should ever file for bankruptcy or merge with another company, or if RCL should decide to buy, sell or reorganize some part or all of its business, RCL may disclose Your personal information to prospective or actual purchasers or receive personal information from sellers. It is RCL’s practice to seek appropriate protection for personally identifiable information disclosed or received in these types of transactions.
  • As Required by Law and Other Extraordinary Disclosures.
    RCL may be required to disclose Your personal information if it: (a) believes it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority; (b) would potentially mitigate our liability in an actual or potential lawsuit; (c) is otherwise necessary to protect our rights or property; or (d) is necessary protect the interest of other users of our Website or Software.
3. CHILDREN
RCL does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If You are under 13, You should not attempt to register for the Website, Software or Services, or send information about Yourself to us, including Your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on the Website or through the Software. If a child under 13 submits information through any part of the Website or the Software without verification of parental consent, and we learn the person submitting the information is a child or such consent has not been verified, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information from children under 13, we do not use or disclose such information to third parties. If You believe that RCL may have any information about a child under 13, please contact us at quanp-legal@us.quanp.com.
4. SECURITY
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information You transmit to us and You do so at Your own risk. We use reasonable security measures to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such measures. RCL is not responsible for circumvention of any privacy settings or security measures contained on the Website or the Software.
You understand and acknowledge that, even after removal, copies of Your information or Content posted by You may remain viewable in cashed or archived pages or if other users who You permitted to access Your information have copied or stored Your information.
If RCL learns of a security systems breach we may attempt to notify You electronically so that You can take appropriate protective steps. By using this Website or the Software, or providing personal information to us, You agree that we can communicate with You electronically regarding security, privacy and administrative issues relating to Your use of the Website and the Software. RCL may post a notice on our Website if a security breach occurs. If this happens, You will need a web browser enabling You to view the Website. In these circumstances, RCL may also send an email to You at the email address You have provided to us. Depending on where You live, You may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach You should notify us at quanp-legal@us.quanp.com.
5. INTERNATIONAL TRANSFERS
Because RCL operates globally, circumstances could arise where it is necessary for us to make Your personal information available to RCL’s worldwide business units and affiliates. Privacy laws differ across the globe. If it is necessary for the purposes for which You have shared personal information with us for us to share Your information within RCL’s global operations, we will do so consistent with this Privacy Policy and You agree to such transfers.
6. LINKS TO THIRD-PARTY SITES AND CO-BRANDED WEBSITES
This Website and the Software may contain links to third-party sites, however, please be aware that RCL is not responsible for and cannot control the privacy practices of these other sites. We encourage You to read the privacy policies for these other sites, as they may differ from ours.
RCL HAS NOT REVIEWED ALL OF THESE THIRD PARTY SITES AND DOES NOT CONTROL NOR IS RESPONSIBLE FOR ANY OF THESE SITES, THEIR CONTENT OR THEIR PRIVACY POLICIES. RCL DOES NOT ENDORSE OR MAKE REPRESENTATIONS ABOUT THEM, OR ANY INFORMATION, PRODUCTS OR MATERIALS FOUND THERE, OR ANY RESULTS THAT MAY BE OBTAINED FROM USING THEM. IF YOU DECIDE TO ACCESS ANY OF THE THIRD PARTY SITES LINKED FROM THE WEBSITE OR THE SOFTWARE, YOU DO SO AT YOUR OWN RISK.
This Website and the Software may contain links to co-branded web sites that may display RCL’s logo and trademarks but which are maintained by third parties. Please read the privacy policy on the co-branded site for the applicable privacy practices relating to personal information collected via that site, as it may differ from this Privacy Policy. This Privacy Policy applies solely to personal information collected by RCL.
Advertisements that appear on the Website or the Software are sometimes delivered (or "served") directly to users by third party advertisers. Such third parties automatically receive Your IP address when this happens. These third party advertisers may also download cookies to Your computer, or use other technologies such as JavaScript and "web beacons" (also known as "1x1 gifs") to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize Your computer each time they send You an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using Your computer or browser saw their advertisements and determine which advertisements are clicked. RCL does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to Your contact information stored on the Website unless You choose to share it with them.
This Privacy Policy covers the use of cookies and other tracking technologies by RCL and does not cover the use of cookies or other tracking technologies by any of its advertisers.
7. CONTACT PREFERENCES
When You provide RCL with personal information, You agree that we may communicate with You by email or otherwise, including to send marketing communications from us or from third parties. For marketing communications, we generally try to communicate with you by the method and on topics of Your choosing.
Generally, when we contact You we will try to provide You with an easy and convenient way to notify us if You would not like further similar communications.
8. CONTACTING RICOH COMPANY
If You have any questions, comments, or concerns about this Privacy Policy, or would like to make changes to Your personal information or contact preferences, or delete personal information You have provided to us, please email us at quanp-legal@us.quanp.com. You may also make changes to Your personal information or contact preferences though the Website or Software after You login using Your username and password.
Postal Mail Address:
Ricoh Company, Ltd.
c/o Ricoh Americas Corporation, CPS-Project
10460 Bubb Road
Cupertino, CA 95014 USA
If You have a privacy concern regarding RCL or this Privacy Policy and if You cannot satisfactorily resolve it through the use of this Website or the Software You should then write to: quanp-legal@us.quanp.com. In the event that we are still unable to resolve Your concerns RCL is committed to cooperating to achieve a proper resolution of Your privacy concerns.
Effective Date: May 12, 2010


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